outage tracker

Is your power out?

Use these outage tracker links for all deregulated utilities in Texas or report your outage at the numbers below.

When Energy Ogre switches your electric providers, all that changes is a financial responsibility for billing. The utility that generates and delivers electricity to your home sends a bill for what you use to your new electric provider, and they turn around and bill you for it based on the terms of the contract you signed with them.

Nothing about how your electricity is generated or delivered to your home changes. So if you live in the Dallas area, for example, your electricity is delivered by ONCOR regardless of who your retail energy provider is. When you have a power outage, even if you call your electric provider to report it, the requests are always handled by ONCOR since they own and service the lines and the equipment.

Utility Report Outage Website
CenterPoint Energy 1-800-332-7143 Outage Tracker
ONCOR Electric Delivery Company 1-888-313-4747 Outage Tracker
Texas-New Mexico Power Co 1-888-866-7456 N/A
AEP Texas 1-877-373-4858 Outage Map


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